FREQUENTLY ASKED QUESTIONS

WELCOME, WE’RE HERE TO HELP!

Revised and updated 2021

We want every experience you have with the CSLDallas community to be a pleasurable one.  If you have any questions or you are running into an issue, please check our FAQ section below. If you are still are experiencing problems, please email us at info@csldallas.org.

Frequently Asked Questions

 

How do I stay connected to CSLDallas for information on upcoming events?

Stay connected with what’s happening in our community by signing up for our weekly newsletter and/or our bi-weekly inspirational and affirmational text messages.  You will only need an email account or mobile phone for text messages.  Follow the steps below or watch video for instructions on how to sign up.

Steps to Sign Up:

  1. Visit our website at csldallas.org and click the “Connect Online” button in the upper right-hand corner of the screen in the top menu. On a smartphone, this will be within the “hamburger” menu (i.e., the small stacked 3 blue lines) in the upper right corner.
  2. This will take you to our “Connect Online” page. Scroll down to find “Click Here to Sign Up” and click this link.
  3. This will redirect you to our Community Portal “Welcome to CSLDallas” Connect Form.
  4. Provide your name, email for the weekly newsletter, phone number for our biweekly inspirational texts, and physical address if you’d like to receive invites to special events here at CSLDallas.
  5. Provide your “Age Range” by choosing one of the listed options.
  6. Tell us how your found out about us by selecting one of the options under “How Did You Find CSLDallas?.
  7. Place a check in the box next to “Yes, Sign Me Up” and click “Submit”.
  8. You will receive a Welcome email with some free gifts to help get you started on your journey. Also be on the lookout for any verification emails that may require you to click a verification link to officially enroll you in our newsletter and/or texts.
  9. If you are having issues entering a course, please contact our tech support team by emailing info@csldallas.org

How do I donate or make contributions to CSLDallas?

Learn how to make one-time or recurring donations to CSLDallas. Follow the steps below or watch the video for instructions. You can use either a PC, Mac or a tablet/smartphone and a web browser (Google Chrome, Microsoft Edge, Apple Safari) to log onto and use the CSLDallas Community Portal (a.k.a., InFellowship) to make donations and partial payments to Science of Mind courses.

One-Time Donation

  1. Open a web browser on your phone or computer.
    Any browser will work — Chrome, Safari, Edge, Firefox, etc.
  2. Go to csldallas.org and choose “Donate Now” from the upper-right top menu.  On a smartphone, tap the hamburger menu (three lines in the upper right corner to find the “Donate Now” button).
  3. You’ll land on a donation page. Choose “Donate as Guest” to continue without logging in.Note: We encourage you to create an InFellowship account to track your donations and registrations. There’s a separate video that walks you through setting that up.
  4. The donation form will appear. By default, the option is set to One-Time (you’ll see a blue underline under that tab).
  5. Select a Fund by tapping the drop-down. Most people choose “CSLDallas”, but you’re welcome to support any of the five listed options.
  6. Enter the amount you wish to give — e.g., $50.
  7. Choose your Payment Method. It defaults to Credit Card.
  8. Enter your:
    • Name
    • Card Number
    • Expiration Date
    • CVV Code
  9. Fill out your Billing Address details.
  10. Optionally, you can check the box to Add 3% to help CSLDallas cover processing fees.
  11. Tap Submit to complete your donation.If you run into any issues submitting, check that all fields are completed. Try switching browsers if the form still doesn’t submit.

💡 Pro Tip: Add this donation page to your home screen!

  • Tap the Share icon in your browser.
  • Select “Add to Home Screen.”
  • Name it something like “InFellowship” and tap Add.
  • Now you have an easy-access icon to donate anytime.

Recurring Donation

  1. Open a web browser on your smartphone or desktop.
  2. Go to csldallas.org and tap the “Donate Now” button in the upper-right top menu area. On a smartphone, this button will be located behind the “hamburger” menu (e.g., the three little stacked blue lines in the upper right corner).
  3. This time, choose “Login & Give” (InFellowship).Logging in lets you manage recurring donations, view your giving history, and register for events and classes.
  4. Once you’ve been redirected to the CSLDallas Community Portal (InFellowship), if you don’t already have an account, click “Register” (top right). If you do, click “Sign In.”
  5. The donation form appears. Select “Recurring” at the top.
  6. Choose a Fund using the dropdown. Most users pick “CSLDallas”, but you may also choose to:
    • Support the Uganda School
    • Sponsor a student in Uganda
    • Donate to the Coffee Bar
  7. Enter your desired Donation Amount — for example, $50.
  8. To support multiple funds, click “Add Donation” and select more.
  9. Under the Recurrence section:
    • Choose frequency: Weekly, Monthly (default), Quarterly, etc.
    • Select the start date (defaults to today).
  10. Choose your Payment Method:
    • Credit or Debit Card
    • Bank Transfer
    • Google Pay, PayPal, or Venmo
  11. Enter:
    • Name
    • Card Number
    • Expiration Date
    • CVV
  12. Fill out your Billing Address.
  13. Optionally, check the box to Add 3% to cover administrative processing fees.
  14. Click Submit to complete your recurring donation.
🙌 And that’s it! Thank you for supporting CSLDallas with your ongoing generosity. Your contributions make all the difference!

How do I register for a Science of Mind class?

You will only need a device that has a web browser (Google Chrome, Apple Safari, Microsoft Edge, etc…) on it to sign up for a Science of Mind course. As there is no “app” for InFellowship (our CSLDallas Community Portal) we strongly encourage course attendees to use a PC, Mac, or at minimum a tablet or large smartphone, as navigating the portal can be difficult on smaller screens.  Follow the steps below or watch video for instructions on how to register.

Steps to Register:

  1. Visit our website at csldallas.org and use either the search icon (magnifying glass) in the top right to find a specific class you’ve heard about, or click on “Education” in the top menu and scroll down and click on the image “Spirituality/Meditation/Science of Mind”.
  2. Scroll down and choose a Level 1, 2, or 3 course.  While level one and two courses can be taken out of order, we encourage students to try to start with Level 1 before proceeding to Level 2.  And, keep in mind that certain courses have prerequisites such as Level 3 Inward Journey.
  3. Once you’ve chosen your course, you will be directed to the respective webpage for that course where you will find a brief description, course length, schedule, instructor name, tuition and books required and a “Register” button.
  4. Click “Register Now” and you will be redirected to the CSLDallas Community Portal (InFellowship).
  5. Fill out the form with your full name, email and phone number (required) and physical address if we do not already have it (optional).
  6. There is a brief explanation of “Class Discounts” as well as “Course Price & Refund Policy”.
  7. Select the “Tuition” radio button at the bottom (enter a discount code in the “Discount Code” field that appears if you have one).
  8. Enter Billing Information and click “Submit”.
  9. You will receive a confirmation email with course details and a link to the CSLDallas Community Portal (InFellowship).  If you have not already done so, please go there to Register for an Account and be sure to use the same email address that you used to sign up for the course.  All course materials are located in the dashboard for the respective courses in InFellowship. For help on navigating the Community Portal InFellowship, look for the video or instructions here on that topic. 
  10. If you are having issues entering a course, please contact our tech support team by emailing info@csldallas.org

How do I create an account on the CSLDallas Community Portal (InFellowship)?

Learn how to create an account on the CSLDallas Community Portal (InFellowship) to access course materials, find Zoom links, update contact information, as well as track donation and payment information and history. Follow the steps below or watch the video for instructions on how to use this invaluable tool. You will need either a PC, Mac (preferable), or a tablet/smartphone and a web browser (Google Chrome, Microsoft Edge, Apple Safari) to log onto and use the CSLDallas Community Portal (a.k.a., InFellowship).

Steps to Sign Up:

  1. Open your browser.
    Google Chrome, Microsoft Edge, Firefox, Safari — whatever you prefer.
  2. Go to csldallas.org and click the “Sign In” link in the upper right corner.
    This will redirect you to: csldallas.infellowship.com
  3. Click “Register” (top right) or “Sign Up” (middle of the screen).
  4. Fill in the form:
    Enter your name, email, create a password, and complete the CAPTCHA (the security check at the bottom).
  5. Click “Create an Account.”

📩 Don’t forget:
Check your inbox for a verification email from no-reply@infellowship.com.
Click the link in that email to activate your account.
(Pro tip: It’s a good idea to “whitelist” this email address — or mark it as safe — so that future emails don’t end up in your spam folder.)

🔒 Final tips:

  • After logging in, you can stay signed in as long as your browser saves your credentials — but it’s a good idea to store your login info in a password manager or secure notes app as well.
  • For convenience, bookmark the site or add it to your home screen if you’re on a smartphone.
  • Be sure to always use the same email address when registering for courses — otherwise, it may create a duplicate record and prevent you from accessing course materials.
  • If you ever forget your password, just click “Forgot Password?” on the sign-in screen to reset it quickly.

How do I navigate and use the CSLDallas Community Portal (InFellowship)?

Learn how to navigate and utilize the CSLDallas Community Portal to access course materials, find Zoom links, update contact information, as well as track donation and payment information and history. Follow the steps below or watch the video for instructions on how to use this invaluable tool. You will need either a PC, Mac (preferable), or a tablet/smartphone and a web browser (Google Chrome, Microsoft Edge, Apple Safari) to log onto and use the CSLDallas Community Portal (a.k.a., InFellowship).

Steps to Sign Up:

  1. Go to the Portal Start by opening a tab in your web browser and heading to csldallas.org. Click the “Sign In” link in the top right corner — this will redirect you to our Member Portal at csldallas.infellowship.com. If you haven’t yet created an account, just click the “Register” link in the top right and complete the sign-up form. (If you need help with that, check out our video titled “How to Create an InFellowship Account.”)
  2. Sign In and Explore Assuming you already have an account, click “Sign In”, enter your email and password, and you’re in! You’re now inside the CSLDallas Member Portal — also known as InFellowship — and this is your home base for a variety of things:
    • Updating your contact info
    • Managing privacy settings
    • And most importantly: accessing your Groups and Courses

    Click “Your Groups” to see any courses, circles, or groups you’re currently enrolled in or have taken in the past.

  3. Course Dashboard Overview Under “You Belong To…”, you’ll see a list of your active or recent courses. Click into any course to see what the dashboard looks like. At the top, you’ll see:
    • A Bulletin Board with announcements and important links (like Student Materials, required reading, evaluations, etc.)
    • A Schedule for upcoming classes
    • Your Location and Zoom link (if it’s an online or hybrid class)
    • Instructor Info and additional notes
  4. Watch the Tutorial Video For a quick visual walkthrough of everything mentioned above, you can watch this short video:

How to Register, Create a Profile, and View Your Bids on GiveButter.com (Fun With Friends Silent Auction)

Learn how to register for a GiveButter account to be able to bid on seats for the Fun With Friends program.  You will need either a PC, Mac (preferable), or a tablet/smartphone and a web browser (Google Chrome, Microsoft Edge, Apple Safari) to log onto and use the CSLDallas Silent Auction platform (GiveButter.com).

Steps to Sign Up:

🛎️ HOW IT WORKS: PLEASE READ THESE INSTRUCTIONS FIRST (Or View Video below)

Need help? Watch this short 5‑minute instructional video…

  1. How to Register, Create a Profile, and View Your Bids on GiveButter.com

    This written guide walks you through how to register for GiveButter to participate in CSLDallas’s Fun With Friends Silent Auction, access your profile, update info, and view your bid history.


    Step 1: Start at CSLDallas.org

    1. Go to csldallas.org
    2. Use the search bar (magnifying glass in the top right menu) and search for Fun With Friends
    3. Click the search result to open the Fun With Friends page

    This is your main launch point. Do not go directly to GiveButter.com or you won’t see our auction.


    Step 2: Navigate to the Auction Page

    1. On the Fun With Friends page, scroll to the instructions
    2. Click the “Silent Auction” button at the bottom
      • OR click the banner image at the top of the page
    3. This will take you to the GiveButter Silent Auction page for CSLDallas

    Step 3: Register to Bid

    1. Click the “Register to Bid” button (top right corner)
    2. Click “Sign Up”
    3. Enter:
      • First Name
      • Last Name
      • Email
      • Phone Number
      • Create a Password
    4. Click Sign Up
    5. Check your email and click the verification link sent by GiveButter

    Pro Tip: Use a password manager or allow your browser to remember your password.


    Step 4: Sign In (on future visits)

    1. Use the link from the CSLDallas website again (not GiveButter.com directly)
    2. If not already signed in, either:
      • Click “Register to Bid” > then “Sign In”
      • OR click the hamburger menu (three stacked lines) > then “Sign In”
    3. Enter your email and password, or click “Forgot Password” to reset if needed

    Step 5: Access and Update Your Profile

    1. Once logged in, use the menu to go to your profile page
    2. Here you can:
      • Update contact info
      • Update payment method
      • View payment history

    Step 6: View Your Bids

    1. From the Silent Auction page, click “My Bids” in the upper right
    2. You’ll see all current bids placed, sorted by event and seat
    3. Click on an event image to see bid history and current status

    You’ll be notified by email or text if you’ve been outbid.


    Step 7: Place or Update a Bid

    1. Click “Place a Bid” on any available seat
    2. Enter a Max Bid (auto-bidding works like eBay)
    3. Click “Place Max Bid”
    4. You’ll only be charged just above the next highest bid

    If you prefer, choose the Buy It Now option to lock in a seat instantly.


    Need Help?

    Visit the Help section on the Fun With Friends page. You’ll find FAQs, written instructions like this one, and short how-to videos to guide you through the entire process.

     

Silent Auction

How do I navigate the Silent Auction platform (Givebutter.com) to search for and place bids on Fun With Friends events?

Learn how to register for a GiveButter account to be able to bid on seats for the Fun With Friends program.  You will need either a PC, Mac (preferable), or a tablet/smartphone and a web browser (Google Chrome, Microsoft Edge, Apple Safari) to log onto and use the CSLDallas Silent Auction platform (GiveButter.com).

Steps to Sign Up:

🛎️ HOW IT WORKS: PLEASE READ THESE INSTRUCTIONS FIRST (Or View Video below)

Need help? Watch this short 5‑minute instructional video…

  1. Visit our Silent Auction page – Open June 1 to June 30 This will allow you to bid on seats at the various events. The auction will utilize an automated bidding process, so you can simply set your “max” bid for each seat you’re bidding on, and be notified once you’ve been outbid.  The link to the Silent Auction is down below.
  2. Choose “Register to Bid” on the Silent Auction (GiveButter) site “Sign Up” and create your account. Save your login credentials.
  3. Enter the Verification Code From the email sent to the email address you provided.
  4. Enter your Credit Card or PayPal information Enter a credit card to participate and place bids. NOTE: Your card will only be charged after the bidding closes and only for seats you win. If you would like to receive emails/texts about Fun With Friends, check the box at the bottom labeled “Allow CSLDallas to contact me” before clicking “Save & Continue”. Note: You do NOT need to check this to receive updates about winning or losing bids; those notifications are handled separately.
  5. Choose whether to cover processing fees By default, the “Cover Processing Fees” box is selected. You may choose to unselect it or leave it checked to help CSLDallas cover the 2.9% + 30¢ processing fee.
  6. Choose whether to appear anonymous If you wish, select the “Appear Anonymous” button to keep your name hidden.
  7. Click “Complete Registration”
  8. Click “Browse Auction” Scroll down the page to view all events. See date, time, and number of seats available. Note: On a computer, you will see the first 4 seats. On a smartphone, you will see only the first seat. Scroll through the seats to find the one with the lowest bid and make your bid on that seat.
  9. Click on the Image of any event or the “Seat #” under an event image to learn more. Here you will be able to see: – Starting Price – Bid Increment – Buy It Now Price – Fair Market Value (used for tax purposes) – Bid History (total bids and current high bid) – Event Description (Host, Date/Time, Location) – Spots Available (i.e., seats that can be bid on) For private events, only the city and ZIP code will be listed until the bid is won. Full address details will then be shared with winners.
  10. Bid on your “seat” at one (or more!) events Click the blue “Place a Bid” button. If one seat’s price is too high, check for another seat using the “Next” or “View All Items.” Want to be sure you get a seat? Use the “Buy It Now” option to secure your spot instantly.
  11. Winners will be notified automatically You’ll receive all the event details after winning. This is when your credit card will be charged.
  12. Mark your calendar Don’t forget your event date and time! Our host will reach out to you 2–3 weeks before the event so you have any additional details. If you need help reaching your host, contact the Fun with Friends team at CSLDallas: 📞 972-866-9988 x101 📧 info@csldallas.org
Silent Auction

Why can’t I find/see the livestream?

  1. Make sure that you are on the correct page on social media. 
    • Facebook Live: https://www.facebook.com/CSLDallas
    • YouTube Live: https://www.youtube.com/csldallas
    • You can find it on our Website’s Homepage on Sunday mornings before our Sunday Celebration starts: https://csldallas.org/
  2. There’s also the chance that our livestream may be experiencing technical difficulties; check back in a few minutes or try refreshing your screen. 

How can I enjoy the best experience for the Livestream?

  1. Check the audio settings on your device. For things such as cellphones, you may want to use headphones. 
  2. Check your internet connection, if you are in an area that has bad reception this will affect your experience. 
  3. Try changing the website you are viewing it from. You may want to switch from Youtube to Facebook to view the livestream (if available). 
  4. Try changing your device. Using your phone will give you a much different experience rather than using your TV to view a livestream 
  5. Post questions or comments in the chat (or comments) section of the broadcast. We are monitoring this so often we can start a side discussion or bring it to the attention of the presenter. 
  6. We are always growing into our best selves and sometimes we experience technical issues, we want to hear your technical feedback, however texting or calling staff directly will not help. Usually, we do not have our phones on us during a livestreamYou can post it in the comments of the livestream or the best practice is to email info@csldallas.org to tell us what the issue is for ongoing issues that do not become resolved during the time of the broadcast. 
  7. Make sure you are getting our weekly emails. We always put the latest information within our weekly emails. If you are not seeing these, make sure to check your spam folder. The emails will be coming from CSLDallas. If you still do not see them there you can sign up for our weekly emails by going to CSLDallas.org and navigate to the bottom of the home page, on the left-hand side on the very bottom of the page you will see the “sign up for newsletter” section. If you are having issues, please send an email to info@csldallas.org and someone will respond to help